Shipping Speeds and Delivery Charges
| Ship Option | Fulfilled by | Speed | Order Value | Shipping Rate (per shipment) |
|---|---|---|---|---|
| Next day delivery | Quick up | Next day | <150 AED | 20 AED |
| Next day delivery | Quick up | Next day | >150 AED | Free shipping |
We reserve the right to amend or revise any shipping, delivery or handling fees at any time without prior notice. This includes adjusting fees due to factors outside our control such as fluctuating fuel costs or other unforeseen increases in transportation/logistics expenses.
Up-to-date fee information is displayed during the shopping cart and checkout process before finalizing any order. By placing an order, you agree to pay the shipping/handling fees applicable at the time of checkout. Your acceptance of the order confirmation constitutes consent to the collection and transfer of the fees specified therein.
FREE Shipping is available if you’re ordering items for delivery within the UAE.
Loyal members can avail free shipping on items based on their loyalty level.
Return Policy
Thank you for choosing to purchase from www.beshor.com. We want you to be completely satisfied with your purchase and have a positive experience with our products. This Return Policy outlines the terms and conditions for returning supplements purchased from our website. Please read this policy carefully before initiating a return.
Eligibility for Returns:
- We accept returns on unopened and unused supplement products within 24 hours from the date of delivery.
- For health and safety reasons, opened or partially consumed supplements cannot be returned unless there is a manufacturing defect or quality issue.
- Perishable or temperature-sensitive supplements, such as probiotics or refrigerated items, cannot be returned due to their specific storage requirements.
- Supplements that have been personalized or custom-made are non-returnable.
- Certain items or items marked as non-returnable, may not be eligible for return. Please check the product description or contact our customer support for clarification.
Initiation of Return:
To initiate a return, please contact our customer support team at customerservive@beshor.com or phone number +971 50 9818205 and provide the following details:
- Order number.
- Reason for return.
- Description and quantity of the supplement(s) you wish to return.
- Our customer support team will guide you through the return process and provide you with a return authorization, if applicable.
Return Shipping:
The customer is responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged item).
We recommend using a trackable shipping method and obtaining proof of delivery for your return shipment.
If the return is a result of our error or a defective product, we will provide instructions for return shipping and reimburse you for the return shipping costs.
Refund Process:
Once we receive and inspect the returned supplement(s), we will notify you of the status of your return.
If the return is approved, we will initiate a refund to your original payment method.
Please note that it may take 5 days for the refund to be processed and appear in your account, depending on the policies of your financial institution.
Damaged or Defective Items:
If you receive a damaged or defective supplement, please contact our customer support immediately.
We may request photographic evidence of the damage or defect for assessment purposes.
We will provide instructions for return or replacement based on the specific circumstances.
Customer Support:
If you have any questions, concerns, or require assistance with the return process, please reach out to our customer support team at customerservive@beshor.com or phone number +971 50 9818205. We are here to assist you and resolve any issues you may encounter.
Please note that this Return Policy is subject to change without prior notice. We recommend reviewing the policy periodically for any updates or modifications.
Thank you for choosing www.beshor.com Your satisfaction is our priority, and we strive to provide you with high-quality products and excellent customer service.
Sincerely,
BESHOR FOR FOOD SUPPLEMENTS TRADING LLC
www.beshor.com
